William Anthony Dandridge

Kansas City, M0 64131

816-305-0052

tdandridge2002@yahoo.com

 

AREAS OF EXPERTISE

·   Project Management Skills

·   Telecommunications, Data, IP, and Video expertise

·   Wireless Communication-CDMA

·   Sales Management

·   Product/Program Development

·   Presentation Consultative Services

 

CORE COMPETENCIES / YEARS OF EXPERIENCE

High energy professional manager with exceptional interpersonal and communication skills, with an extensive background in the following broad-based competencies:

 

VENDOR MANAGEMENT                 STRATEGIC PLANNING                   CHANNEL MARKETING

ACCOUNT MANAGEMENT              SALES PRESENTATIONS                    KEY RELATIONSHIPS

PROJECT MANAGEMENT         NEW BUSINESS DEVELOPMENT    PARTNER MANAGEMENT             

 

·   Demonstrated ability to channel manage products and vendors, with the ability to negotiate and deliver services on time and within budget.

·   Project Manager, with multiple experience’s with Fortune 500 clients, in both wire line and wireless mission critical applications. RFP/RFI, contract experience.

·   Seasoned professional manager, with budgetary and extensive sales management experience.

 

SKILLS

Hardware : PBX ACD IVR/VRU, Voice Mail-various Brands, FTTH Technology, Routers, Video-various,SS7,ISDN-Pri/Bri, DMS 250,300 AT&T 5&4ESS, CDMA, LTE, EVDO, Android, DECT,T-Byrd, Planet, QXMD, Qualcomm Chip Set, Network Management MIS/CMS-Enterprise, IXC, CLEC, and Carrier networks, HP Open View, Cisco Works, VoIP Handset Testing, Network SCP/STP, Provisioned facilities on the SONET, DWDM, DS3, OC3, OC12, OC48, OC192, level for networks wireless carriers, AC/DC Electricity, Battery Distribution Fuse Bay(s), Power Distribution Units, Decomm of old server’s and ancillary equipment, and Rectifiers.

Software: Microsoft Office including MS Project and other proprietary project management database  and software systems , SAP-Ordering-Inventory, UNIX, IP, Telephony 800 Services Advance Network Routing, PeopleSoft, Java, HTML, Windows,   SCRUM/Agile Process, SNMP, Perl, E-911 apps for Call Centers, SS7 Networks, Mobile Broad Band Apps, SharePoint,Telematics.

 

EDUCATION

·   Bachelor of Science ED., Pittsburg State University, Pittsburg, KS,

PROFESSIONAL DEVELOPMENT / TRAINING / CERTIFICATIONS

·   Advance Data Design, Massachusetts Institute of Technology, Cambridge, Ma. via AT&T

·   Inroads/Kansas City Board Member Six Years

·   Aastra/Intecom Point Span 8800 Certified-Formerly EADS

·   AT&T Account Executive-Industry Certified

·   Performance Consultant Certified-AT&T University of Sales Excellence

·   Southern Christian Leadership (SCLC) Achiever Award Winner

·   Yates Business Man of Achievement Award Winner

·   Owner of two patent’s one for VOIP handsets, the other CDMA technology with EMBARQ:

-          http://www.computerworld.com/s/article/9076179/Embarq_s_eGo_blends_home_phone_and_Internet   “eGo” Information

-          http://www.freshpatents.com/-dt20100708ptan20100173627.php Handset Patent

 

PROFESSIONAL EXPERIENCE

 

Employer Name: CHC Consulting & Engineering08/2015 – 11/2015             

Job Title: Project Manager of Engineering Services / Business Analyst

Status: Assigned as Full Time Employee with CHC Consulting & Engineering

Lead Engr. Program Manager on multiple nationwide implementation infrastructure projects for CHC on the Google Fiber Deployment Network. Working in a multi- vendor’s environment with, multiple nationwide engineering firms, Civil Engineers, and various Google City Manager’s and their personnel. I manage the day to day manpower deployment of engineers, field As-Built drawings and corrections, and new territory site locations and hardware installations.

·   Work daily with multiple Civil Engineers and various engineering partner firms on deployment, job scheduling and quality reporting of jobs and related tickets

·   Daily manage external engineering vendors and liaise with their Outside Plant Construction organization(s), NOC Center for As-Built and redline information on various jobs.

·   Use of both CHC and Google proprietary database inventory systems for job distribution and reporting

·   Work with engineering in Quality Assessment of jobs, and moving those jobs from CHC to Google for deployment and implementation

·   Assure red line (as-builts) drawings are kept up to date in the database for access.

·   Daily interface to Google on various reporting of jobs, external vendor construction completes and new site hardware installs.

·   Create various reports on man power, jobs, QA/QC, metrics for all sites and engineers and management.

·   Direct report to Google on job status, issues, scheduling and as-builts.

·   Provide for both Google and CHC critical path analysis and manpower/resource reporting and forecasting.

·   Work force management of 11 Civil Engrs.

·   Risk management and assessment.

·   Ensure jobs entered into database have been approved and pass quality control.

·   Executes the quality assurance strategy and quality control objectives for projects and releases to the engrs .for design

·   Managing contractual agreements, and SLA’s.
 

Employer Name: Genesis 10 for PNC Bank11/2014 – 04/2015

Job Title: Project/Program Manager Infrastructure / Quality Control for Deployment into Core Network

Status: Assigned as Contractor with Genesis 10 for PNC Bank

Acting as Project Manager on multiple nationwide infrastructure projects for PNC Bank. Working in a multi- vendor’s environment with, Network Planners, Product Managers, Portfolio Sr VP’s, Engineers and PNC contacts on various stages of project implementation for the Network/Data Center infrastructure. As a member of the PMO, I am responsible for ensuring strategic programs follow an accepted methodology approach for implementation:

·   Work with Planners, Network Vendor’s and PNC personnel on various aspects of the projects, I have input into the business scope of the project, test plans, alpha sites, deployment sites, vendor management all other aspects of project/program management.

·   Risk management and assessment.

·   Vendor management multiple vendors on various projects for IPTV and other network related projects.

·   Managed various outside vendors for compliance to PNC PMO operations.

·   Have used Waterfall methodology, and have been involved with SCRUM Masters on the Agile methodology for project implementation.

·   Work with internal and external Network Planners, Power Engineers, Network Engineers, System Architects, Tech’s, Project and Program Managers on various teams to meet and exceed the client’s expectations on all projects.

·   Manage implementations of new technology for the financial community, i.e. IP TV, along with budget, process and resources

·   Project methodology used are: Agile, Waterfall, and Scrum, software SharePoint, Clarity,

·   Current project responsible for enterprise IPTV system and Core Network systems.

·   Software and hardware script testing and validation of new services.

·   Collaborated with the development and configuration management teams to coordinate the
timing and validation of deployments of software releases.

·   Financial, budget and fiscal responsibility for project management.

·   Testing via NOC Center for connectivity.
 

 

 

 

 

 

 

Employer Name: Ericsson Overland Park Ks.12/2012 – 06/14 18 Month Contract Ended             

Job Title: Project/Program Manager II Infrastructure Data Center / Enterprise Software Quality Assurance

Status: Assigned as Contractor with Object Technology Solutions, Overland Park, Ks. for Ericsson

Acting as Project Manager on multiple nationwide power (AC/DC), and switching infrastructure projects for Sprint’s Network Vision project. Working with vendor’s, Network Planners, Access Planning, Sprint personnel, Engineers and Ericsson contacts on various stages of power installations, battery back-up for disaster recovery, fuse/breaker assignments, floor space and loading requirements. Also engaged in contacts on equipment decommissions, to make space for new hardware component’s integral to the start-up of the new LTE network.

·   Work with Planners on both the Network and Access side of the business, I have input into the business scope of the project, circuit rolls and decommissioning, along with overall and project management. Manage the various pids (projects) via ETS Engineering Tool Suite and report their progress to the various sponsor’s.

·   Managed outside vendors i.e. G.E., Emmerson ,and Skyler on various AC and DC power installations  in Central Offices,

Data Centers and Cellular Tower locations.

·   Co-location projects with various carriers on various network needs, routers, fiber T-Mobile, Time Warner.

·   Vendor management on multiple projects

·   Risk management and assessment.

·   Software and hardware script testing and validation of new services.

·   Work with internal and external Network  Planners, Power Engineers, Network Engineers, Tech’s, NOC Center, Project and Program managers on various teams to meet and exceed the client’s expectations on power and facility based projects.

·   Manage space and time decommissions of older hardware, software and network components, and prepare site to accept new 4G technology.

·   Work with both ERC and Sprint access planners on SONET and DWDM system creating MOP’s for rolls and decommissioning of services.

·   Work with sales to ensure logistics and scheduling of materials and manpower meet/exceed client expectations.

·   Consulted with Ericsson’s Sales Directors on all projects to ensure scope is all inclusive, based upon the request of the client (Sprint).

·   For software projects control objectives for projects and releases including test planning, test planning, case development and execution, along with defect management and reporting on testing.
 

·    Employer Name: Parental Care Giver12/2008 – 12/2012

                

Employer Name: Embarq (Now Century Link), Overland Park, KS3/2007 – 11/2008

Job Title: Product Development Manager / Integrated Devices                                                  

Status: Internal Only [X] or Assigned as Contractor [ ]

Developed and project/programmed managed integrated devices (Converged Handset’s Broadband, Wire line, Wireless CDMA, UMPC’s, and Advance Routers) and other peripherals for the land line and Broadband side of the business, representing Embarq the 4^th largest LEC in the United States. Project managed and launched on a National scale the “eGo” branded telephone the first land line handset to use both POTS and Broadband Internet, for content information delivery, including Embarq’s Visual Voice Mail, using Casabi as the middleware vendor for content delivery. Major contributor on marketing branding, pricing, market placement and competition.

·   Lead interface between Vtech and Embarq for the development of the “eGo” handset, the first industry based handset that delivered voice via “POTS” and content via a Broadband connection.

·   Project managed Casabi http://investing.businessweek.com/research/stocks/private/snapshot.asp?privcapId=24098386, a middleware vendor providing Broadband connection and content to the “eGo” handset device. http://www.computerworld.com/s/article/9076179/Embarq_s_eGo_blends_home_phone_and_Internet  

·   Roadmap developer and Project Manager for implementation into the network for voice handsets (TDM), CDMA handsets, embedded tablets and data cards Enterprise VoIP, and SoHo products in the Embarq Product Development portfolio. Assist in project financials including funding request and assisting with the billing and receivable process. Manage vendor SLA and contractual progress for new and existing products.

·   Worked with and managed the following major vendor’s as Project Manager for CDMA, Push to Talk iDEN, and Broadband devices, consultant on various projects, CCT, Cisco, Comptrend, Huawei, IDT, Open Peak, Sagem, Samsung, Soft at Home, 2-Wire, Vtech, Westel, ZTE and Zyxel.

·   Software and hardware script testing and validation of new services via NOC Center

·   Consulting on CDMA and Android handset's and tablets along with applications such as, Wi-Fi, Femtocells, Mobile Broadband and other emerging technology in the mobile space. Supervise/Manage all regulatory compliance requirements pertaining to new products. Infrastructure fact finding on IMS services, migration of 3G to 4G services, EV-DO and LTE services.

·   Project managed with Embarq Engineering and VIA Technologies http://www.via.com.tw/en/index.jsp the concept for a CDMA/DECT handset for business and commercial markets, device is patent pending.

·   Created for sales, the marketing theme and collateral material for the roll out of the “eGo” handset device.

·   Liaison for Sales to other member organizations during the conception, testing,determine of metrics for the marketing/sales campaign of all new products and devices.

 

Employer Name: Everest Connections (Now Sure West), Lenexa, KS11/2006 – 2/2007

Job Title: Account Manager

Status: Internal Only [X] or Assigned as Contractor [ ]

“Hunter” for new key accounts in enterprise business sales, market consists of key business accounts in the Greater Kansas City area. Product portfolio consists of essential CLEC offerings, Local Service, Toll-Free, High-Speed Internet Connectivity, High-Cap Access, Voice Mail, and Web Hosting.

·   Developed scripts for cold calling of various industry markets.

·   Use of prior industry expertise to persuade potential clients to explore services provided by Everest.

·   Daily field and customer interaction for sales presentations and fact finding of potential applications.

·   Considered as a “team leader” and mentor to other Account Executives, including project managing the sales and install process of new service offerings.

  

Seeking Employment9/2006 – 11/2006

 

Employer Name: Strategic Staffing, Detroit, MI and Artech, NJ11/2004 – 9/2006

Job Title: Network Engineer

Status: Internal Only [ ] or Assigned as Contractor [X]

Contractor Assignment: IBM, Lee’s Summit, MO (on site at Sprint Data Center)11/2004 – 9/2006                                         

Manage on a daily basis, various projects pertaining to Call Center and vendor interaction, provided technical support on, trouble

resolution, moves, adds and changes to a multiple IP based ACD system which housed over 18,000 circuits and 14,000 agents. Technology consist of multiple Unix based server’s, three Data Center Sites Dallas TX, Lee’s Summit MO, Reston VA, manage multiple IP connections, multiple LAN/WAN connections and hardware along with SONET, ISDN services, Citrix management, E-Talk, IVR’s, Work Force Management systems, SS7, NOC experience, CRM tools, and Internet-based CTI soft phones. Integrated testing of IVR’s, script development and loading in switch, port monitoring, and managing of switch configuration.

·   Certified as Lead Switch Engineer on Intecom/Aastra Point Span 8880 switch. Switch management of over 15K ISDN-PRI T-1”s provided by Sprint to the switch for access to the various Call Centers domestic and international for network connectivity.

·   Interface and project managed the relationship between Sprint RPM Management, IBM and the Sprint applications, switch outages, Citrix, Genesis, and Premier, along with support to multiple Call Center sites, and their mission control centers for problem resolution.

·   Alliance partner and IBM interface for multiple vendors on the project, along with application consulting to Sprint’s Call Center design /Network team,

·   Software and hardware script testing and validation of new services.

·   Project managed and controlled vendor and switch product upgrades to the actual production system. Manage the 48vdc and AC power supply systems, IVR/VRU scripts, gate/split building, routing, overflow, and overall network management.